Payment & Billing
Accompany uses secure platform payments to keep bookings organized, transparent, and protected.
Clear payment expectations help sessions feel more comfortable, professional, and easy to understand for both users and companions.
Secure Platform Payments
Using platform payments helps keep bookings clear, organized, and professionally managed for everyone involved.
Payments stay organized
Keeping payments on-platform ensures every booking is tracked, transparent, and professionally managed for both parties.
No surprise charges
You'll always see exactly what you're paying before confirming. Pricing is agreed upon upfront with no hidden additions.
Protected for everyone
Platform payments create a clear record that protects both users and companions if questions ever arise after a session.
Please keep all payments through the platform. Arranging payment outside of Accompany removes the organization and protection that platform payments provide for both users and companions.
When Sessions Generally Begin
Most sessions begin once both parties meet at the agreed location and time.
Session start time
Sessions generally begin at the agreed meeting time and location. Billing is based on the booked session duration unless a session extension is agreed upon by both parties.
Travel time
Travel time to the session location is not generally considered part of the session unless specifically discussed and agreed upon before booking.
Duration expectations
The session duration is set at the time of booking. Both parties should have a shared understanding of when the experience begins and when it concludes.
Unique arrangements
If unique travel or scheduling arrangements are needed, they should be discussed clearly before confirming the booking to avoid any confusion.
What the Booking Covers
Most bookings are centered around the companion's time, participation, and the shared experience you've planned together.
Generally included
Standard for most bookings
Discuss clearly before booking
Agree on these upfront
Anything outside a typical shared experience should be agreed upon in advance so both parties feel comfortable and prepared.
Tickets & Shared Activity Expenses
For ticketed or admission-based activities, users are generally expected to cover the companion's participation.
Clear communication about activity-related costs helps sessions feel more comfortable and avoids misunderstandings. Larger or unusual expenses should always be discussed and agreed upon before the booking is confirmed.
Companion Payouts
Accompany is designed to keep payouts organized and professionally managed through the platform.
Platform payout system
Companions receive earnings through the platform's payout system, keeping the process organized and clearly tracked.
Payout timing
Payout timing may vary depending on payment processing and account status. Ensure your payout setup is complete to avoid delays.
Verification required
Companions may need completed payout setup and account verification before receiving funds through the platform.
Questions, Failed Payments & Support
If something unexpected happens, platform support may review the situation to help clarify next steps.
Failed or declined payments
If a payment doesn't process correctly, platform support can help clarify what happened and next steps.
Refund requests
Refund situations are reviewed based on context and the platform's cancellation policy. See our Cancellations page for details.
Unexpected situations
If something unusual comes up, respectful communication through the platform helps resolve things as smoothly as possible.
Helpful Information
Everything you need to feel confident and informed before your first booking.
Every companion verified
ID verification required before any profile goes live on the platform.
Transparent billing
No hidden fees. Pricing is agreed upon upfront before any session is confirmed.
Platonic platform
Accompany is designed exclusively for shared social experiences.
Clear Expectations Create Better Experiences
Accompany is designed to help bookings feel transparent, organized, respectful, and easy to understand for both users and companions.